01 / FIELD NOTE
Stop the damaging treatment
Do not run a second hot wash or tumble dry in an attempt to loosen fibres. Check the label and keep the sweater away from direct heat while deciding what to do.
02 / FIELD NOTE
Assess the change
A compact, dense surface suggests felting after heat and agitation. A garment stretched in one direction may have changed shape during wet hanging; that is a different problem.
03 / FIELD NOTE
Consider cautious reshaping only when permitted
If the garment may be wetted, gentle flat reshaping by hand may help some distortion. Do not use force or household chemicals based on viral tricks; consider a textile-care specialist for valuable items.
04 / FIELD NOTE
Prevent a repeat
Check the wash tub for very-mild and hand-wash marks, and the square for flat drying and no-tumble restrictions. Woolmark advises flat drying many wet wool sweaters.